The award was presented in front of over 320 travel and tourism professionals at the association’s 2024 Awards for Excellence Gala Dinner, which took place at Liverpool Cathedral.
Following self-nomination, the winners were decided by a panel of independent judges from across the tourism industry – Kay Greenway, director, Cruise Britain; Richard Toomer, executive director of the Tourism Alliance; and Professor Iis Tussyadiah, dean, Surrey Business School, University of Surrey.
Joss Croft OBE, CEO UKinbound said: “Our industry has worked incredibly hard over the last 12 months and the Awards for Excellence recognise and celebrate the companies and organisations that have made a significant contribution to the continuing success of the inbound tourism industry. We are delighted to name Mharsanta as Restaurant/ Retailer of the Year”.
The Awards for Excellence were presented during the association’s Annual Convention which took place at St George’s Hall in Liverpool on Wednesday 25 September and Liverpool Football Club on Thursday 26 September.